Summary: I’ve learned to pay attention to the first 30 seconds when I visit a firm. In the approximately 350 offices I have visited, my first impressions are generally neutral to positive. On occasion, though, a few offices strike an exceedingly positive—or negative—note.
 Clients still haven’t stopped talking about how peaceful it is and how comfortable it makes them feel. It has also made a tremendous difference in the overall mood of our staff—and on me. Today, I can say with confidence that our office space communicates our vision: Plan Well, Retire Well, Live Well.”William Leeb, Financial Council
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