Summary: With the proliferation of digital technology in financial services, some fear the industry features a disruption as profound as online shopping had on the retail market. But research from Cerulli suggests this is unlikely to be the case. Instead, technology may actually increase demand for personalized financial advice from a human
 Buying a well-known commodity becomes even easier when a sale is just a click on a top-sellers list away.Other than the unlikely event of a service provider putting unauthorized charges on the buyers’ credit cards, there is relatively little downside risk in the transaction.”Scott Smith, Director, Cerull Associates |
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